About

Chris has worked for several start-ups in the Austin TX area for years, focusing mostly on eCommerce solutions in a technical support role. He moved on to becoming the director of support at WP Engine, and then a Happiness Engineer at Automattic. He is now the CEO of Pressable, a Managed WordPress Hosting Company.

Topic: Users need our help

The WordPress Community is one of the most supportive tech community in the world. We help each other through code issues, site problems, ideas for improving the design of the site, and so much more. New WordPress users often struggle to understand how to get help, and confront similar challenges when they start building their site and hosting it.

• Where should they host their site?
• What type of design should they use?
• How do they manage all of their plugins, and which plugins should they use?
• Then what happens when their site goes down?
• How do they ask for help?
• Who do they ask?

This talk covers these type of topics and covers the life cycle of different types of users. WordPress is one of the most flexible platforms in the world that provides a ton of options. For a new user, or a seasoned user, it can be hard to navigate the WordPress Community. Users Need Our Help.